As this item is customized, we will provide photos and one free fine-tuning of details before shipment. Therefore, we cannot accept any exchanges or refunds for any reason after shipment.
Wool My Art reserves the right to amend the terms and conditions and the right to make final decisions on returns and exchanges. No prior notice is required.
In case of any dispute, the decision of the Company shall be final.
No returns, exchanges or refunds will be accepted after an order has been placed.
If there are any defects or damages, please contact +852 8888 8888 within 7 days after receipt of the goods to apply for a replacement. Late requests will not be accepted.
Exchanges must be returned in the original packaging. We will re-arrange the shipment according to the shipping method of your order without any additional shipping charges.
Shooting light, mobile phone or display screen and other factors may cause color difference in the photo, the product color is based on the actual product, color difference problems are not refundable.
Wool My Art reserves the right to amend the terms and conditions and the right to make final decisions on returns and exchanges. No prior notice is required.
In case of any dispute, the decision of the Company shall be final.
